1 reviews | Active since Jan 2017

31 Jan 2017, 13:01

Phoneing Builderswarehouse

<p>Hello Peter</p> <p> </p> <p>can you please assist me with getting in to contact with some one either at parow somerset brackenfell builders ware house i am struggling to get them on the line the lines just rings and rings whole time. the lady who answers us just transfers the calls all the time.</p> <p> </p> <p>an email to whom i can send this cutting list would be great thanks</p>

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply31 Jan 2017, 13:56
Official

Good Afternoon Stephen,

I’m sorry to hear about your recent experience that you received.

This isn't the type of customer service we want you to receive.

I've escalated this to store management for it to be looked into and for preventative measures to be put in place.

Thanks again for taking the time to contact us and I apologise for the inconvenience caused.

Regards,

Labeeqah Mallie

Customer Service Agent

Best regards,