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muzi N
1 reviews | Active since May 2020
08 Aug 2023, 14:52
Paying for an item under warranty/guarantee
No more buying at Builders, they want me to pay for repairs while the Ryobi trimmer is still under 2 year warranty/guarantee. Moreover the repairs are almost the same price as buying a new one. This is ridiculous!
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Builders Warehouse's replyOfficial
08 Aug 2023, 15:36Hi Muzi,
Thank you for bringing this to our attention.
I am so sorry for the level of service you have received as well as the inconvenience caused to you. Please could you send me your acknowledgment of receipt number and I will look into this matter for you and get back to you with any information I may receive.
Regards,Josua FarmerSocial Media Team – Contact CentreTel: *** E-mail: *** ; www.builders.co.zaDivision of MASSMART Holdings Limited16 Peltier Drive, Sunninghill, 2157P please consider the environment before printing this email
Thank you for bringing this to our attention.
I am so sorry for the level of service you have received as well as the inconvenience caused to you. Please could you send me your acknowledgment of receipt number and I will look into this matter for you and get back to you with any information I may receive.
Regards,Josua FarmerSocial Media Team – Contact CentreTel: *** E-mail: *** ; www.builders.co.zaDivision of MASSMART Holdings Limited16 Peltier Drive, Sunninghill, 2157P please consider the environment before printing this email
Builders Warehouse's reply08 Aug 2023, 15:36
Official
Hi Muzi,
Thank you for bringing this to our attention.
I am so sorry for the level of service you have received as well as the inconvenience caused to you. Please could you send me your acknowledgment of receipt number and I will look into this matter for you and get back to you with any information I may receive.
Regards,Josua FarmerSocial Media Team – Contact CentreTel: *** E-mail: *** ; www.builders.co.zaDivision of MASSMART Holdings Limited16 Peltier Drive, Sunninghill, 2157P please consider the environment before printing this email
Thank you for bringing this to our attention.
I am so sorry for the level of service you have received as well as the inconvenience caused to you. Please could you send me your acknowledgment of receipt number and I will look into this matter for you and get back to you with any information I may receive.
Regards,Josua FarmerSocial Media Team – Contact CentreTel: *** E-mail: *** ; www.builders.co.zaDivision of MASSMART Holdings Limited16 Peltier Drive, Sunninghill, 2157P please consider the environment before printing this email