vM
venice M
1 reviews | Active since Sept 2013
26 Oct 2025, 12:03
Pathetic servuce
Service is terrible we told to use the online portal but it takes forever to process
Helpful (0)
Replies (5)0
Replies (5)
Builders Warehouse's replyOfficial
26 Oct 2025, 12:30Hi Venice,
Thank you for getting in touch with us.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We'll ensure that the necessary steps are taken to better the experience for our customers.
Kind regards,
AO
Thank you for getting in touch with us.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We'll ensure that the necessary steps are taken to better the experience for our customers.
Kind regards,
AO
Builders Warehouse's reply26 Oct 2025, 12:30
Official
Hi Venice,
Thank you for getting in touch with us.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We'll ensure that the necessary steps are taken to better the experience for our customers.
Kind regards,
AO
Thank you for getting in touch with us.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We'll ensure that the necessary steps are taken to better the experience for our customers.
Kind regards,
AO
vM
venice M's updateReviewer Update
26 Oct 2025, 13:15Goodday thanks for the prompt response.can you kindly assist order number *** online purchase for pickup its still not available for pick up
vM
venice M's update26 Oct 2025, 13:15
Reviewer Update
Goodday thanks for the prompt response.can you kindly assist order number *** online purchase for pickup its still not available for pick up
Builders Warehouse's replyOfficial
26 Oct 2025, 13:23 Hi Venice,
Thank you for your response.
I'll follow up with our team and revert.
Kind regards,
AO
Thank you for your response.
I'll follow up with our team and revert.
Kind regards,
AO
Builders Warehouse's reply26 Oct 2025, 13:23
Official
Hi Venice,
Thank you for your response.
I'll follow up with our team and revert.
Kind regards,
AO
Thank you for your response.
I'll follow up with our team and revert.
Kind regards,
AO
vM
venice M's updateReviewer Update
26 Oct 2025, 13:24Noted with thanks
vM
venice M's update26 Oct 2025, 13:24
Reviewer Update
Noted with thanks
Builders Warehouse's replyOfficial
27 Oct 2025, 08:50You're welcome.
Builders Warehouse's reply27 Oct 2025, 08:50
Official
You're welcome.