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nazeera G
1 reviews | Active since Dec 2011
04 Jul 2019, 09:50
Pathetic Service New Branch
Tried calling to speak to plumbing dept. First 2 calls were put through and cut off. 3rd call made to store driectly cut off. huge plumbing order and once again disgusting service at first point of contact.
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Replies (1)
Builders Warehouse's replyOfficial
04 Jul 2019, 09:59Hi Nazeera,
Thank you for your feedback.
As per our discussion, I am really sorry to hear about the above, this is not the kind of experience we'd ever want to give you or any of our other customers. I will certainly address this matter with my colleagues in store to ensure this doesn't happen again
I will assist you with the quote you need and will email you shortly after creating you a Builders Profile. By doing this, not only can I quote you, but you could also create your own quotes and complete your order online if you are happy with it.
I will keep in touch with you, thank you for the opportunity to assist.
Regards,
Joshua
Thank you for your feedback.
As per our discussion, I am really sorry to hear about the above, this is not the kind of experience we'd ever want to give you or any of our other customers. I will certainly address this matter with my colleagues in store to ensure this doesn't happen again
I will assist you with the quote you need and will email you shortly after creating you a Builders Profile. By doing this, not only can I quote you, but you could also create your own quotes and complete your order online if you are happy with it.
I will keep in touch with you, thank you for the opportunity to assist.
Regards,
Joshua
Builders Warehouse's reply04 Jul 2019, 09:59
Official
Hi Nazeera,
Thank you for your feedback.
As per our discussion, I am really sorry to hear about the above, this is not the kind of experience we'd ever want to give you or any of our other customers. I will certainly address this matter with my colleagues in store to ensure this doesn't happen again
I will assist you with the quote you need and will email you shortly after creating you a Builders Profile. By doing this, not only can I quote you, but you could also create your own quotes and complete your order online if you are happy with it.
I will keep in touch with you, thank you for the opportunity to assist.
Regards,
Joshua
Thank you for your feedback.
As per our discussion, I am really sorry to hear about the above, this is not the kind of experience we'd ever want to give you or any of our other customers. I will certainly address this matter with my colleagues in store to ensure this doesn't happen again
I will assist you with the quote you need and will email you shortly after creating you a Builders Profile. By doing this, not only can I quote you, but you could also create your own quotes and complete your order online if you are happy with it.
I will keep in touch with you, thank you for the opportunity to assist.
Regards,
Joshua