dF
decan F

1 reviews | Active since Aug 2017

14 Apr 2025, 12:59

Pathetic Service dont book online with these fruit cakes

I placed an online order on the 18th March 2025 and was promised it was going to be out for delivery on the 24th due to the public holidays. The 24th came and went and I ended up cancelling the order on the 25th March 2025. After around 10 calls and 5 calls back from the pathetic consultants there my order has still not been cancelled, i have not been refunded and i actually have no other words then this is honestly the worst service I have ever been given in my life. the order number is *** if you even bother reading this review

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Replies (1)
Builders Warehouse
Builders Warehouse's reply14 Apr 2025, 13:05
Official
Hi Decan,

Thank you for getting in touch with us.

I'm sorry for the service you've received.

Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.

I'll follow up on this and we'll be in touch.

Kind regards,
JF