Pathetic service Builders Warehouse Secunda

Pathetic customer service. I walk in the Secunda store at 13:00 today. I got a few plugs that I wanted. Then waited and waited and waited and waited. At the electrical department for service, to get a piece of cable. After numerous times I asked front desk to page for the person responsible. And waited and waited. Then I wanted to see a manager. And the managers were on lunch. Except for 1 that was very busy at front desk with another customer. I waited approximately 20 minutes just to try and get a piece of cable. Is this the pathetic image you people at builders portray to customers. So I dumped what I had in my hands and left the store. Because no one wanted to assist. And the relevant disciplines are not at their respective departments to assist customers. We the customers must always run around looking for someone to assist. Really this poor unorganised and unlearned service rendered to the public. I wouldn't suggest people go to this store. Due to the lack of in store services rendered. The staff at this store prefer standing around and chatting rather than assisting. Pull out cctv footage to verify. I approached three ladies at front desk. And they said "I will page for her sir" for the third time. Lazy bunch of people at the store.