EP
Eugene P
1 reviews | Active since Sept 2023
19 Feb 2026, 09:58
Pathetic Service
I bought my lawn mower December, the blade stopped turned, I took into builders fourways, 25 Jan 2026, first the staff at returns has no manners, attitude is pathetic and they can't even spell Blade. The Trim tech ambassador was present but stood there with a mouth full of teeth.i called 16 Feb to ask what's happening, I got told I must pay R202 but I still haven't received the quote. Please people rather go to a better builders with friendly staff FOURWAYS IS THE PITS AND THE STORE MANAGER STILL HASNT CALLED ME
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Replies (4)0
Replies (4)
Builders Warehouse's replyOfficial
19 Feb 2026, 10:21 Hi Eugene,
Thank you for bringing this to our attention.
I'm sorry for the service you've received.
We want to provide a smooth and satisfying shopping experience for all of our customers, and we're sorry we didn't meet this standard for you.
We'll have this looked into.
Kind regards,
JF
Thank you for bringing this to our attention.
I'm sorry for the service you've received.
We want to provide a smooth and satisfying shopping experience for all of our customers, and we're sorry we didn't meet this standard for you.
We'll have this looked into.
Kind regards,
JF
Builders Warehouse's reply19 Feb 2026, 10:21
Official
Hi Eugene,
Thank you for bringing this to our attention.
I'm sorry for the service you've received.
We want to provide a smooth and satisfying shopping experience for all of our customers, and we're sorry we didn't meet this standard for you.
We'll have this looked into.
Kind regards,
JF
Thank you for bringing this to our attention.
I'm sorry for the service you've received.
We want to provide a smooth and satisfying shopping experience for all of our customers, and we're sorry we didn't meet this standard for you.
We'll have this looked into.
Kind regards,
JF
EP
Eugene P's updateReviewer Update
20 Feb 2026, 15:14Still waiting for the quotation since Monday and oh even more bull**** from customer Jordyn and company I want my lawn mower tomorrow or money
EP
Eugene P's update20 Feb 2026, 15:14
Reviewer Update
Still waiting for the quotation since Monday and oh even more bull**** from customer Jordyn and company I want my lawn mower tomorrow or money
EP
Eugene P's updateReviewer Update
20 Feb 2026, 15:15Sorry customer service Jordyn
EP
Eugene P's update20 Feb 2026, 15:15
Reviewer Update
Sorry customer service Jordyn
Builders Warehouse's replyOfficial
20 Feb 2026, 16:19We are working on this to have it resolved for you. JF
Builders Warehouse's reply20 Feb 2026, 16:19
Official
We are working on this to have it resolved for you. JF