Pathetic service

Item: Builders Warehouse
Rating: 1
Author: Mohamed M

I had to wait 45min for a sales consultant to be sold a glass and another 1hr for my glass to get cut No1 seems to be of any assistance n when asked they just spoke a different Language n carried on they lapsy self with me standing there not knowing wats going on service is the worst in this planet!!

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Replies (1)

Builders Warehouse's replyOfficial

05 Jan 2020, 13:42

Hi Mohamed,

Thanks for making us aware of your concerns.

I'm sorry to hear the experience you had, I have addressed this with our team in-store who will ensure that our service is improved.

Kindly note that I will contact you again shortly do discuss this with you. As a business, I can reassure you that we always strive to give our best service to all our customers.

Thanks for sharing how you feel, we value you as our loyal customer.

Regards,
Josh

Builders Warehouse's reply05 Jan 2020, 13:42

Official