KS
Kurt S

1 reviews | Active since Jul 2023

29 Nov 2025, 17:06

PATHETIC SERVICE

If i could give 0 stars i would, most unorganized company when ordering online, i needed a new countertop that i ordered on a monday and told it would arrive the saturday and that already got me annoyed as i literally live 2 min away, i unfortunately just cant collect as its 3.2m long so i requested delivery. i had my wife waiting at home whole day cant go anywhere because it was told to us that it would arrive on the saturday between 8am and 5pm and it has not arrived.

**** this company. ill never order online from them ever again. cant arrange ****all. i called and still told it would arrive today..... well currently its past 5pm and no sign of my order.

If i could cancel i would love to because i dont want to support such pathetic service.

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply30 Nov 2025, 08:13
Official
Hi Kurt,

Thank you for contacting us.

I'm sorry for the service you've received and that you haven't received your order.

I'll escalate this matter for you, and we will be in touch with feedback.

Regards,
BB