LK
Larry K
1 reviews | Active since Mar 2011
01 May 2015, 08:51
Pathetic Management
When initially applying for a Builders Card, the wrong account number was given to us. The manager on duty on the 01st May says we should have made sure it was correct and there is nothing she can do
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Replies (1)
Builders Warehouse's replyOfficial
01 May 2015, 09:06Hello larry1,
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have escalated the matter to the relevant manager to have corrective measures set in place and to contact you out of this forum.
I further wish to thank you for taking the time to bring this matter our to our attention.
Kind Regards
Lucy-Ann Stuurman
Customer Service Team Leader
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have escalated the matter to the relevant manager to have corrective measures set in place and to contact you out of this forum.
I further wish to thank you for taking the time to bring this matter our to our attention.
Kind Regards
Lucy-Ann Stuurman
Customer Service Team Leader
Best regards,
Builders Warehouse's reply01 May 2015, 09:06
Official
Hello larry1,
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have escalated the matter to the relevant manager to have corrective measures set in place and to contact you out of this forum.
I further wish to thank you for taking the time to bring this matter our to our attention.
Kind Regards
Lucy-Ann Stuurman
Customer Service Team Leader
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have escalated the matter to the relevant manager to have corrective measures set in place and to contact you out of this forum.
I further wish to thank you for taking the time to bring this matter our to our attention.
Kind Regards
Lucy-Ann Stuurman
Customer Service Team Leader
Best regards,