CR
Charl R
1 reviews | Active since Aug 2018
08 Dec 2025, 10:01
Pathetic delivery service from builders
I bought some garage shelving online from Builders online on the 27th of November. After speaking to 2x call centre agents, plus the store manager at Constantiaberg builders, who promised to call me back and never did, I still haven't received my delivery. This is really pathetic service from Builders
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Builders Warehouse's replyOfficial
08 Dec 2025, 10:09Hi Charl,
Thank you for getting in touch with us.
I'm sorry for the service you've experienced and that you haven't received your order.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
I'll follow up on this and we'll be in touch.
Kind regards,
AO
Thank you for getting in touch with us.
I'm sorry for the service you've experienced and that you haven't received your order.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
I'll follow up on this and we'll be in touch.
Kind regards,
AO
Builders Warehouse's reply08 Dec 2025, 10:09
Official
Hi Charl,
Thank you for getting in touch with us.
I'm sorry for the service you've experienced and that you haven't received your order.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
I'll follow up on this and we'll be in touch.
Kind regards,
AO
Thank you for getting in touch with us.
I'm sorry for the service you've experienced and that you haven't received your order.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
I'll follow up on this and we'll be in touch.
Kind regards,
AO