1 reviews | Active since Aug 2011
Pathetic company, pathetic service
Last week Sunday, I went to the builders warehouse in centurion with my wife to buy 2 fire & earth wall paper. I got the wall paper i want, and then I went back home and app**** it on the wall. The wall paper was nice, however is needed extra 2 rolls of the wall paper, so returned to the centurion builders warehouse to buy them. Upon my return, the same type wallpaper I need to complete my job at home was out of stock. I then asked the staff to please search for me the availability of the wall paper at their other builders warehouse stores, and I was told that they cannot be able to search the barcode of the wallpaper I had already bought, as it does not exist. I gave them the slip on the wallpaper I already bought with barcode, and also the barcode on the same wallpaper I already bought and they still tell me that, the barcode does not exit. I then went to the woodlands builders warehous with the same documentation and I was told the same thing that, it does not exit. I went to the sunninghill branch, and I got the same story. Now I am sitting with a half done wallpapered room that I cannot finish, and I will have to unstrip it nad loose all the money I spent buying this wallpape
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Relevant Manager to contact you out of this forum.
Kind Regards
Nastassia Felix
Customer Care Agent
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Relevant Manager to contact you out of this forum.
Kind Regards
Nastassia Felix
Customer Care Agent
