Paint Spill

In January 2014, I bought a 1l paint tin. When I arrived at my destination, I lifted the tin from the floor of the car, the lid popped off and spilled all over my clothes. I was covered in paint. <br> <br> I returned to Builders Warehouse covered in paint and they replaced the tin. Ben Britz, the manager, asked for my clothes and asked me to supply a quote for the replacement of my clothing. I dropped off the clothing and a replacement quote.<br> <br> After months of constant contact, visits to the shop,phone calls and excuses, like the petty cash administrator was fired so the claim can not be paid out now.<br> <br> Then Ben Britz got transferred to Rivonia/Mocambique branch and my case was handed to Andre' Zeelie, the new manager of Fourways Builders Warehouse.<br> <br> After Andre' looked into my case,he informed me that I will not be paid for the damaged clothes because of the long lapse in time since the incident.<br> <br> I find this unacceptable because I followed their procedure and they are the ones who dragged their feet.