RA
Riaan A
1 reviews | Active since Oct 2009
21 Nov 2023, 09:54
Paid full price for an incomplete order and they do not respond back.
I Bought 4 x 1000lt water tanks from Builders Warehouse Vanderbijlpark/Bedworth Park on 12 September 2023. 1 Tank came complete as per the add with the mesh on top to collect rain water. The other three only had a plastic lid. I complained about it, phoned them about it and answered three surveys they sent us via email and till today 21 November 2023 no one contacted us about the incomplete delivery. To replace these mesh units will cost me over R1000-00. I will not trust them again with a online purchase.
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Replies (2)
Builders Warehouse's replyOfficial
21 Nov 2023, 10:46Hi Riaan,
Thank you for bringing this to our attention.
I am so sorry for the lack of communication with you as well as the inconvenience caused to you.
I will look into this natter for you and get it resolved as soon as I can. JF
Thank you for bringing this to our attention.
I am so sorry for the lack of communication with you as well as the inconvenience caused to you.
I will look into this natter for you and get it resolved as soon as I can. JF
Builders Warehouse's reply21 Nov 2023, 10:46
Official
Hi Riaan,
Thank you for bringing this to our attention.
I am so sorry for the lack of communication with you as well as the inconvenience caused to you.
I will look into this natter for you and get it resolved as soon as I can. JF
Thank you for bringing this to our attention.
I am so sorry for the lack of communication with you as well as the inconvenience caused to you.
I will look into this natter for you and get it resolved as soon as I can. JF
Builders Warehouse's replyOfficial
21 Nov 2023, 11:55Thank you so much. I will keep in touch with you. JF
Builders Warehouse's reply21 Nov 2023, 11:55
Official
Thank you so much. I will keep in touch with you. JF