wP
willy P
1 reviews | Active since Sept 2015
29 Sept 2015, 08:13
overcharged
On 02 september I bought a few items including four 2meter lengths of 22mm Pvc conduit. When I arrived home I realised that I had been charged R-82.00 per length !!!!!! I immediately placed a query on the builders warehouse website but have to date received no response from them. The same pvc conduit is being advertised by Chamberlains for about R-12.00 per 2m length, how does Builders Warehouse manage to charge R-70.00 more per length? That is R-280.00 that I have been overcharged? Invoice number is C***
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Replies (1)Builders Warehouse's replyOfficial
29 Sept 2015, 09:27Hello willyheloise,
Thank you for your feedback.
I'm sorry that you are not happy with our pricing.
I have escalated the matter into our Customer Service Manager's attention, who will contact you soon.
Regards,
Xoliswa Mkwananzi
Customer Service Agent
Thank you for your feedback.
I'm sorry that you are not happy with our pricing.
I have escalated the matter into our Customer Service Manager's attention, who will contact you soon.
Regards,
Xoliswa Mkwananzi
Customer Service Agent
Best regards,
Builders Warehouse's reply29 Sept 2015, 09:27
Official
Hello willyheloise,
Thank you for your feedback.
I'm sorry that you are not happy with our pricing.
I have escalated the matter into our Customer Service Manager's attention, who will contact you soon.
Regards,
Xoliswa Mkwananzi
Customer Service Agent
Thank you for your feedback.
I'm sorry that you are not happy with our pricing.
I have escalated the matter into our Customer Service Manager's attention, who will contact you soon.
Regards,
Xoliswa Mkwananzi
Customer Service Agent
Best regards,
