wP
willy P

1 reviews | Active since Sept 2015

29 Sept 2015, 08:13

overcharged

On 02 september I bought a few items including four 2meter lengths of 22mm Pvc conduit. When I arrived home I realised that I had been charged R-82.00 per length !!!!!! I immediately placed a query on the builders warehouse website but have to date received no response from them. The same pvc conduit is being advertised by Chamberlains for about R-12.00 per 2m length, how does Builders Warehouse manage to charge R-70.00 more per length? That is R-280.00 that I have been overcharged? Invoice number is C***

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Replies (1)
Builders Warehouse
Builders Warehouse's reply29 Sept 2015, 09:27
Official
Hello willyheloise,

Thank you for your feedback.

I'm sorry that you are not happy with our pricing.

I have escalated the matter into our Customer Service Manager's attention, who will contact you soon.

Regards,
Xoliswa Mkwananzi
Customer Service Agent

Best regards,