Over charged without knowing it.
I purchased items this morning at Builders Warehouse and the prices on the shelf are not the same after being scanned.<br> I bought 3 different items<br> 15mm braided hose.600mm Price at till R58 and on shelf R48.<br> 22mm braided hose.1000mm Price at till R135 and on shelf R116.<br> 15mm male couplings Price at till R42 and price on the shelf R16.<br> I called the manger and the only thing he had to say was it is a loading fault.<br> 3 different items bought and all 3 marked wrong.How many more items are on the shelves?
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Builders Warehouse's replyOfficial
04 Jun 2015, 08:45Hello mikenat,
We are in receipt of your complaint and wish to sincerely apologies for the inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
Kind Regards
Anericia Campbell
Customer Care Agent
We are in receipt of your complaint and wish to sincerely apologies for the inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
Kind Regards
Anericia Campbell
Customer Care Agent
Best regards,
Builders Warehouse's reply04 Jun 2015, 08:45
Official
Hello mikenat,
We are in receipt of your complaint and wish to sincerely apologies for the inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
Kind Regards
Anericia Campbell
Customer Care Agent
We are in receipt of your complaint and wish to sincerely apologies for the inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
Kind Regards
Anericia Campbell
Customer Care Agent
Best regards,