KC
Khanyi C
1 reviews | Active since Nov 2019
30 Jun 2024, 13:29
Over 2 weeks of none delivery
I ordered online on the 14 June 2024, it’s the 30th and order has not been received. I called them multiple times to enquire and the consultant told me my order was late due to unavailability of stock yet no update was provided to me. I just called them again today and I’m told my order will be shipped on the 1st or 2nd of July 2024.
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Builders Warehouse's replyOfficial
30 Jun 2024, 14:17Hi Khanyi,
Thank you for contacting us.
I'm sorry for the service you've received and that you haven't received your order.
This has been escalated and we are looking into the matter.
We will be in touch.
Regards
BB
Thank you for contacting us.
I'm sorry for the service you've received and that you haven't received your order.
This has been escalated and we are looking into the matter.
We will be in touch.
Regards
BB
Builders Warehouse's reply30 Jun 2024, 14:17
Official
Hi Khanyi,
Thank you for contacting us.
I'm sorry for the service you've received and that you haven't received your order.
This has been escalated and we are looking into the matter.
We will be in touch.
Regards
BB
Thank you for contacting us.
I'm sorry for the service you've received and that you haven't received your order.
This has been escalated and we are looking into the matter.
We will be in touch.
Regards
BB