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anne S

1 reviews | Active since Mar 2011

07 Jun 2015, 00:05

Our kitchen 3 weeks later

Builders measured our kitchen, the wrong size arrives and they delivered it, they brought the kitchen in bit by bit. Three weeks later we have an incomplete kitchen, unable to cook, and still waiting for bits of the kitchen. The staff still laughs at us on the phone when we say how much their incompetence is costing us and we still have an incomplete kitchen. So disappointing and we've paid cash and we are still waiting for a full kitchen!

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Replies (1)
Builders Warehouse
Builders Warehouse's reply07 Jun 2015, 09:27
Official
Hello Shabb,

We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.

I further wish to thank you for bringing this matter to our attention.

Regards,
Xoliswa Mkwananzi
Customer Service Agent