KK
Kat K
1 reviews | Active since Dec 2022
31 Dec 2025, 09:32
Order #*** # **** : Unsuccessful in using voucher for: 1. Samca shiny wall ceramic wall tile white 200x200mm tile delivery and installation 2. Mixing of the 5L plascon wall and all pastel tint base paint delivery and painting s
Order #*** # **** : Unsuccessful in using voucher for: 1. Samca shiny wall ceramic wall tile white 200x200mm tile delivery and installation 2. Mixing of the 5L plascon wall and all pastel tint base paint delivery and painting services
WHERE IS MY DELIVERY??
Helpful (0)
Replies (7)0
Replies (7)
Builders Warehouse's replyOfficial
31 Dec 2025, 09:40Hi Katz,
Thank you for getting in touch with us.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
Thank you for getting in touch with us.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
I'll follow up on this and we'll be in touch.
Kind regards,
AO
Builders Warehouse's reply31 Dec 2025, 09:40
Official
Hi Katz,
Thank you for getting in touch with us.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
Thank you for getting in touch with us.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
I'll follow up on this and we'll be in touch.
Kind regards,
AO
KK
Kat K's updateReviewer Update
31 Dec 2025, 09:43Order #***
KK
Kat K's update31 Dec 2025, 09:43
Reviewer Update
Order #***
Builders Warehouse's replyOfficial
31 Dec 2025, 09:44Thank you, we'll be in touch.
Kind regards,
AO
Kind regards,
AO
Builders Warehouse's reply31 Dec 2025, 09:44
Official
Thank you, we'll be in touch.
Kind regards,
AO
Kind regards,
AO
KK
Kat K's updateReviewer Update
31 Dec 2025, 09:47I have called the call centre on multiple occasions with no success regarding order number two, zero, two, four, four, four, one, six, three, eight.
The order has been split into different deliveries. The paint needs to be mixed in the sore and collected and the tiles need to be delivered and installed upon delivery
The order has been split into different deliveries. The paint needs to be mixed in the sore and collected and the tiles need to be delivered and installed upon delivery
KK
Kat K's update31 Dec 2025, 09:47
Reviewer Update
I have called the call centre on multiple occasions with no success regarding order number two, zero, two, four, four, four, one, six, three, eight.
The order has been split into different deliveries. The paint needs to be mixed in the sore and collected and the tiles need to be delivered and installed upon delivery
The order has been split into different deliveries. The paint needs to be mixed in the sore and collected and the tiles need to be delivered and installed upon delivery
Builders Warehouse's replyOfficial
31 Dec 2025, 09:58Hi Katz,
I'll follow up with our team and we'll be in touch.
Kind regards,
AO
I'll follow up with our team and we'll be in touch.
Kind regards,
AO
Builders Warehouse's reply31 Dec 2025, 09:58
Official
Hi Katz,
I'll follow up with our team and we'll be in touch.
Kind regards,
AO
I'll follow up with our team and we'll be in touch.
Kind regards,
AO
KK
Kat K's updateReviewer Update
07 Jan 2026, 22:14I am still awaiting for my delivery and was told the payment is not captured by finance even though funds were taken off by Builders Warehouse. urgently refund me or deliver my order
KK
Kat K's update07 Jan 2026, 22:14
Reviewer Update
I am still awaiting for my delivery and was told the payment is not captured by finance even though funds were taken off by Builders Warehouse. urgently refund me or deliver my order
Builders Warehouse's replyOfficial
08 Jan 2026, 08:10 Hi Katz,
I'm sorry for the delay.
I'll follow up with our team and we'll be in touch.
Kind regards,
AO
I'm sorry for the delay.
I'll follow up with our team and we'll be in touch.
Kind regards,
AO
Builders Warehouse's reply08 Jan 2026, 08:10
Official
Hi Katz,
I'm sorry for the delay.
I'll follow up with our team and we'll be in touch.
Kind regards,
AO
I'm sorry for the delay.
I'll follow up with our team and we'll be in touch.
Kind regards,
AO