RM
Robyn M

1 reviews | Active since Nov 2015

05 Nov 2019, 23:11

Order never delivered

I placed an order on the 28th Oct it still has arrived I’ve be promised multiple time it will arrive spent to whole day waiting till 5pm expecting it to arrive. It hasn’t.

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply06 Nov 2019, 09:59
Official
Hi Robyn, 

Thank you for taking my call. I appreciate your feedback regarding this matter. 

I am sorry you are having to experience this type of service and can understand where you are coming from. 

I will look into this with the Branch Manager so that we can ensure this matter gets resolved and we improve and better the experience for you. 

I will contact you as soon as I have feedback. 

If there is anything you need, please let me know. 

Regards, 

Athena