Online purchases are a ****

If possible I will give builder's a 0 star rating. I prder 6 chairs on the 24 March 2023..to date I haven't received my goods to date however builder's have debited my account and have taken my money. I have been calling the call center for 2 weeks and apparently they cannot get through to the store. The staff in the call center are *********** and cannot assist. I was asked if they needed to call the store. Is that not common sense. Other companies deliver within 5 to 7 working days if not sooner. Builder's takes your money and does not deliver your goods. Be careful of builder's online purchases. It's a ****.