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Neels K

1 reviews | Active since Jan 2013

15 Sept 2026, 08:43

Online purchase is a ****, you will never receive the goods.

Online orders will never be delivered, rather buy from Makro that is a reputable company and not like Builders Warehouse. I placed an order on the 8th of September 2026 and delivery scheduled for 2-5 days (also note not working days). Emailed received that delivery is scheduled for the 9th of September 2026, on the 11th of September 2026 I send an email requesting an update as I did not hear anything again from Builders. Then the story change and now it is 2-5 working days and delivery is scheduled for the 14th of September 2026. A week later, 2 emails and a phone call did not resolve anything. No product received, only empty promises. Honestly, I don't think I will receive the product as it is a ****.

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Replies (1)
Builders Warehouse
Builders Warehouse's reply15 Sept 2026, 09:03
Official
Hi Neels,

I'm sorry for the experience you had and for the service received. 

I will be giving you a call soon with regards to this.

Kind regards,
Builders Social Media Team