AS
Andre S

1 reviews | Active since Apr 2011

18 Sept 2023, 11:21

Online presense dissapointng, no delivery.

I have bought some fertilizer from their online shop. however they have not delivered it now on almost three weeks. I have logged a complaint, they promised they are working on it. no word. I have asked if I can pick it up from their store on online platform. No word?

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply18 Sept 2023, 11:26
Official
Hi Andre, 

Thank you for bringing this to our attention. 

I am so sorry for the level of service you have received as well as the lack of communication. 

I will be following up with our team and I will let you know as soon as I have any information. 

Regards: JF