Online orders not being delivery 11 days later

Item: Builders Warehouse
Rating: 1
Author: jonathan R

Builders warehouse publishes that an online order takes 3 to 5 days to deliver. I have purchased an item on the 24th of July and have still not received it 11 days later. I am frustrated with the poor service

Helpful (0)

Replies (1)

Builders Warehouse's replyOfficial

05 Aug 2024, 09:32

Hi Jonathan ,

Thank you for bringing this to my attention.

I'm sorry for the experience you've had and the service you received regarding your order.

I will have this matter escalated for you and I will keep you updated.

Kind Regards
SM.

Builders Warehouse's reply05 Aug 2024, 09:32

Official