Online orders and call centre do not work

I have spent the entire morning from 9am - until 12.16 trying to order a few simple building materials. I first tried online- which was a complete waste of my time. I then called and asked to be put through to Constatiaberg and this never happened it just rang there on 3 separate occasions. I was then assisted by the people at the call centre who have sent me two emails both containing incorrect products. I have been sending this back and forwards to sort it out and pay and get it delivered and I am still no closer to doing so. I am extremely frustrated and I can assure you that I am now looking at other suppliers in the area as I honestly can't believe the performance for something so simple.