J~
Jaco ~
1 reviews | Active since May 2017
13 Dec 2024, 15:12
Online order not delivered - request to CANCEL and refund but no response?
NO feedback on email query about online order status - emails sent is not even opened according to email tracking (just autoresponse).
Request to CANCEL order and refund payment to credit card.
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Replies (1)0
Replies (1)
Builders Warehouse's replyOfficial
13 Dec 2024, 15:19Hi Jaco,
Thank you for bringing this to our attention. I am sorry that your order hasn't been delivered yet and that this was your experience.
I will have the matter escalated and our team will be in touch.
Regards,
SR
Thank you for bringing this to our attention. I am sorry that your order hasn't been delivered yet and that this was your experience.
I will have the matter escalated and our team will be in touch.
Regards,
SR
Builders Warehouse's reply13 Dec 2024, 15:19
Official
Hi Jaco,
Thank you for bringing this to our attention. I am sorry that your order hasn't been delivered yet and that this was your experience.
I will have the matter escalated and our team will be in touch.
Regards,
SR
Thank you for bringing this to our attention. I am sorry that your order hasn't been delivered yet and that this was your experience.
I will have the matter escalated and our team will be in touch.
Regards,
SR