Online False Advertising Product Availability

Why is it that when you order online, there's always stock on hand. Once your payment is processed, I get a call from one of the staff, Rani, to advise me that there's no stock, and I got to wait 3 weeks for my order. What hogwash is this. Builders Warehouse Riverhorse. You guys need to update your systems to avoid the inconvenience of the consumer. Can't this product be brought in from another store? IST (Inter Store Transfer).