HC
Hadley C
1 reviews | Active since Feb 2018
30 Nov 2018, 14:10
Online and Instore Price Difference
I want to purchase the Springwood Wood Style Deck Box. The price advertised on your website is R1495. The price instore is R1710. To purchase online I have to register and give Builders my ID number and credit card/debit card details. I don't want to do this. I would prefer to purchase in store. According to the store manager if I want this item at R1495 ...I can purchase online and collect at the store. Why can I not simply purchase in store and get the item at R1495. Builders needs to rethink their strategy for online shopping.
Helpful (0)
Replies (1)0
Replies (1)Builders Warehouse's replyOfficial
30 Nov 2018, 15:06Hi Hadley,
Thank you for your feedback.
I'm sorry for the service you've experienced.
We will address this matter with the relevant parties and contact you shortly to have this resolved.
Thank you for your patience in this matter.
Kind regards,
Athena
Thank you for your feedback.
I'm sorry for the service you've experienced.
We will address this matter with the relevant parties and contact you shortly to have this resolved.
Thank you for your patience in this matter.
Kind regards,
Athena
Builders Warehouse's reply30 Nov 2018, 15:06
Official
Hi Hadley,
Thank you for your feedback.
I'm sorry for the service you've experienced.
We will address this matter with the relevant parties and contact you shortly to have this resolved.
Thank you for your patience in this matter.
Kind regards,
Athena
Thank you for your feedback.
I'm sorry for the service you've experienced.
We will address this matter with the relevant parties and contact you shortly to have this resolved.
Thank you for your patience in this matter.
Kind regards,
Athena
