JK
Jaco K
1 reviews | Active since Jan 2026
03 Jan 2026, 11:12
One person can make a difference
Due to very poor product knowledge and non existing client service, we experienced great frustration, visiting several BW branches. When visiting family in Klerksdorp, we at last, in Lourens Jvan Vuuren, found an excellent sales person. Thank you Lourens for making our shopping experience a pleasurable one. Not only once. We will only visit Klerksdorp Builders Warehouse in future, to be assisted by a fast acting, educated and professional person we found in Lourens.
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Replies (1)0
Replies (1)Builders Warehouse's replyOfficial
03 Jan 2026, 11:17Hi Jaco,
Thank you for bringing this to our attention.
Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on.
We'll definitely let our management team know about the wonderful service received from Lourens.
Please let us know which other stores you visited, as we would like to address your feedback.
Regards,
BB
Thank you for bringing this to our attention.
Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on.
We'll definitely let our management team know about the wonderful service received from Lourens.
Please let us know which other stores you visited, as we would like to address your feedback.
Regards,
BB
Builders Warehouse's reply03 Jan 2026, 11:17
Official
Hi Jaco,
Thank you for bringing this to our attention.
Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on.
We'll definitely let our management team know about the wonderful service received from Lourens.
Please let us know which other stores you visited, as we would like to address your feedback.
Regards,
BB
Thank you for bringing this to our attention.
Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on.
We'll definitely let our management team know about the wonderful service received from Lourens.
Please let us know which other stores you visited, as we would like to address your feedback.
Regards,
BB
