JP
Johan P
1 reviews | Active since Oct 2012
10 Jul 2020, 11:09
Not happy with Massmart Builders Warehouse
Their new customer cards cause endless delays due to it problems. Compliments to their store personnel who solved problems telephonically to satisfy customers. Trying to unsubscribe from their spam email system is impossible. Fire your it Dept please. 40% of their store items don’t have prices. Really!!! Please bring your SA stores up to the USA Massmart standards.
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Replies (2)
Builders Warehouse's replyOfficial
10 Jul 2020, 11:13Hi Johan
Thank you for your above feedback and I'm sorry for the experience you had.
Can you please private message me your email address so that I can have you removed from our mailing list as well as your contact number. Can you also let me know the store and department you visited so that I can have this matter addressed.
Kind Regards
Kurt
Thank you for your above feedback and I'm sorry for the experience you had.
Can you please private message me your email address so that I can have you removed from our mailing list as well as your contact number. Can you also let me know the store and department you visited so that I can have this matter addressed.
Kind Regards
Kurt
Builders Warehouse's reply10 Jul 2020, 11:13
Official
Hi Johan
Thank you for your above feedback and I'm sorry for the experience you had.
Can you please private message me your email address so that I can have you removed from our mailing list as well as your contact number. Can you also let me know the store and department you visited so that I can have this matter addressed.
Kind Regards
Kurt
Thank you for your above feedback and I'm sorry for the experience you had.
Can you please private message me your email address so that I can have you removed from our mailing list as well as your contact number. Can you also let me know the store and department you visited so that I can have this matter addressed.
Kind Regards
Kurt
JP
Johan P's updateReviewer Update
13 Jul 2020, 13:33Kurt,
I do not expect preferential treatment.
This is the second time I’ve complained about this business.
An update for today:
The unsubscribe from the Builders Warehouse spam email now has a **** unsubscribe function. It tells you that you’ve submitted the unsubscribe application but it just keeps on with the spam mail.
They must either a) test their own system or b) fire their IT department.
I do not expect preferential treatment.
This is the second time I’ve complained about this business.
An update for today:
The unsubscribe from the Builders Warehouse spam email now has a **** unsubscribe function. It tells you that you’ve submitted the unsubscribe application but it just keeps on with the spam mail.
They must either a) test their own system or b) fire their IT department.
JP
Johan P's update13 Jul 2020, 13:33
Reviewer Update
Kurt,
I do not expect preferential treatment.
This is the second time I’ve complained about this business.
An update for today:
The unsubscribe from the Builders Warehouse spam email now has a **** unsubscribe function. It tells you that you’ve submitted the unsubscribe application but it just keeps on with the spam mail.
They must either a) test their own system or b) fire their IT department.
I do not expect preferential treatment.
This is the second time I’ve complained about this business.
An update for today:
The unsubscribe from the Builders Warehouse spam email now has a **** unsubscribe function. It tells you that you’ve submitted the unsubscribe application but it just keeps on with the spam mail.
They must either a) test their own system or b) fire their IT department.