Not good service
On 2 August ordered and paid for wood to be cut and delivered. I told the assistant that i would need it by 8 August as i had someone coming to do the work for me on 9 August. This morning i called to enquire about the delivery as i had not received the wood yet only to be told that it is scheduled for delivery on 13 August. This is really not what i expected form a company such as Builders.
Hi Ridwan,
Thank you for your feedback.
I'm sorry that you've not received your wood delivery as discussed with our Constantiaberg store. This is certainly not the type of experience we'd want you to have. We take all concerns very seriously and can assure you that your concerns will be fully investigated.
I'll follow up with the relevant department to have this matter resolved for you. As soon as I've received feedback I'll revert back to you.
We appreciate your patience in this matter.
Regards,
Ivor
Best regards,
Hi Ridwan,
Thank you for your feedback.
I'm sorry that you've not received your wood delivery as discussed with our Constantiaberg store. This is certainly not the type of experience we'd want you to have. We take all concerns very seriously and can assure you that your concerns will be fully investigated.
I'll follow up with the relevant department to have this matter resolved for you. As soon as I've received feedback I'll revert back to you.
We appreciate your patience in this matter.
Regards,
Ivor
Best regards,