1 reviews | Active since May 2016
Not enough staff to help customers
<p>Could not purchase from the store. No one to help. Pressed the call button at the counter and the staff member helped another customer who came after me!</p> <p>Went to front desk and still could not get assistance.</p> <p>This store seems to have poor service.</p> <p>Went to Jack's paint and got what I needed.</p>
Hi Philip,
Thank you for your feedback.
I'm sorry to hear about your recent experience that you had with our Builders store.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you our valued customer, have an exceptional shopping experience in store.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Once any feedback is received I will be in contact with you.
Regards,
Labeeqah Mallie
Customer Service Agent
Hi Philip,
Thank you for your feedback.
I'm sorry to hear about your recent experience that you had with our Builders store.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you our valued customer, have an exceptional shopping experience in store.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Once any feedback is received I will be in contact with you.
Regards,
Labeeqah Mallie
Customer Service Agent