Non delivery of materials

<p>I am very upset writing this review/complaint. I bought building material at Builders warehouse in Centurion on 25 May2016. Today its 03 June 2016 and my material has not been delivered. My husband and I called the shop asking them why are they doing this to us because we paid a lot of money for those products. The informed us that they were out of stock. This is concerning because why would they sell us material that was out of stock. Why did they not tell us products are out of stock and we could have gone to anther shop to get what we need. It’s been a full week and some few days that have passed. No my project has come to a halt, the contactors still need to be paid. Builders does not realise that they are causing me a delay I will never be able to recover from because now it will take longer for the construction to be finished meaning I will need to spend more money that I had not planned for. Even the e-mail system I complained to does not work because I sent an e-mail on 30 June2016 but no-one came back to me with a resolution. Is this the way Builders treats its customers?</p>