FC
Francois C

1 reviews | Active since Apr 2019

14 Dec 2023, 08:34

Non delivery

I ordered a shower sliding door online 21 November After numerous emails & phone calls with receiving numerous reference numbers i am still waiting for my door now being 14 December. The delivery estimate was 10-12 days. Extremely poor!!!!!!! AVOID THEM!!!!

0
Replies (9)
Builders Warehouse
Builders Warehouse's reply14 Dec 2023, 09:25
Official
 Hi Francios, 

Thank you for bringing this to our attention. 

I am so sorry for the delay on your order, the lack of communication, and the inconvenience caused to you. 

I will escalate this matter as far as I can to have it resolved for you. JF 
Builders Warehouse
Builders Warehouse's reply14 Dec 2023, 09:26
Official
 Hi Francios, 

Thank you for bringing this to our attention. 

I am so sorry for the delay on your order, the lack of communication, and the inconvenience caused to you. 

I will escalate this matter as far as I can to have it resolved for you. JF 
FC
Francois C's update14 Dec 2023, 10:01
Reviewer Update
Thank you. I did have a phone call but no resolve.

Builders Warehouse
Builders Warehouse's reply14 Dec 2023, 10:51
Official
We will get it resolved as soon as we can. JF 

FC
Francois C's update14 Dec 2023, 17:05
Reviewer Update
How soon would that be after 1 month later?
Builders Warehouse
Builders Warehouse's reply14 Dec 2023, 17:50
Official
Hi Francois,

Thank you for your response.

I'm sorry for the delay.

We are working on this. I'll follow up and we will be in touch.

Regards
BB
FC
Francois C's update14 Dec 2023, 18:07
Reviewer Update
WHEN??????????????
FC
Francois C's update14 Dec 2023, 18:13
Reviewer Update
I need my shower sliding door urgently & no Builders Warehouse Management can resolve this. Extremely bad business ethics. I am lost for words & my pations has expired.......
Builders Warehouse
Builders Warehouse's reply15 Dec 2023, 08:31
Official
Hi Francois, 

I have escalated the matter for you as far as I can to have it resolved as soon as possible. We will keep in touch with you. JF