OC
Odette C
1 reviews | Active since Aug 2011
29 Oct 2019, 14:51
No stock on promotional items
You are promoting a ceiling fan (Ideal industrial Ceiling fans) but there is no stock available at any of your west rand branches and as per strubensvalley branch they have been waiting 3 weeks for stock on this item, this is very unprofessional and disappointing. why advertise a product and then never have it available??
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Builders Warehouse's replyOfficial
29 Oct 2019, 15:18Hi Odette,
Thanks for your feedback and apologies to hear the above. I can definitely understand the sense of frustration.
I'll address this with our team and will assist you to the best of my ability.
Please note that I will contact you shortly, thanks for making us aware of your experience.
Regards,
Josh
Thanks for your feedback and apologies to hear the above. I can definitely understand the sense of frustration.
I'll address this with our team and will assist you to the best of my ability.
Please note that I will contact you shortly, thanks for making us aware of your experience.
Regards,
Josh
Builders Warehouse's reply29 Oct 2019, 15:18
Official
Hi Odette,
Thanks for your feedback and apologies to hear the above. I can definitely understand the sense of frustration.
I'll address this with our team and will assist you to the best of my ability.
Please note that I will contact you shortly, thanks for making us aware of your experience.
Regards,
Josh
Thanks for your feedback and apologies to hear the above. I can definitely understand the sense of frustration.
I'll address this with our team and will assist you to the best of my ability.
Please note that I will contact you shortly, thanks for making us aware of your experience.
Regards,
Josh