EN
Elzabe N
1 reviews | Active since Apr 2019
14 Feb 2020, 23:51
No service
What a total waste of time - Builders Warehouse George!! Not one single shop assistant to help, felt like wandering in a graveyard! The assistants were iether chatting to one another or on their mobiles. Not a single person asked if I needed assistance, after 45 min of being ignored I walked out! Pathetic! I will take my shopping somewhere where I get service with a smile. Bye-bye hope to never see you again!
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Replies (1)
Builders Warehouse's replyOfficial
15 Feb 2020, 14:01Hi Elzabe,
Thank you for your feedback.
I tried calling, however, I am unable to reach you. I am sorry for the service you've received by us.
This experience is an unpleasant one and should never have happened.
I am addressing this so that the necessary steps are taken to improve and better the experience for you.
I know that you've made the decision to stay away and I want to respect your wishes, however, please allow us the opportunity to make this right.
If you need anything please let me know.
Regards,
Athena
Thank you for your feedback.
I tried calling, however, I am unable to reach you. I am sorry for the service you've received by us.
This experience is an unpleasant one and should never have happened.
I am addressing this so that the necessary steps are taken to improve and better the experience for you.
I know that you've made the decision to stay away and I want to respect your wishes, however, please allow us the opportunity to make this right.
If you need anything please let me know.
Regards,
Athena
Builders Warehouse's reply15 Feb 2020, 14:01
Official
Hi Elzabe,
Thank you for your feedback.
I tried calling, however, I am unable to reach you. I am sorry for the service you've received by us.
This experience is an unpleasant one and should never have happened.
I am addressing this so that the necessary steps are taken to improve and better the experience for you.
I know that you've made the decision to stay away and I want to respect your wishes, however, please allow us the opportunity to make this right.
If you need anything please let me know.
Regards,
Athena
Thank you for your feedback.
I tried calling, however, I am unable to reach you. I am sorry for the service you've received by us.
This experience is an unpleasant one and should never have happened.
I am addressing this so that the necessary steps are taken to improve and better the experience for you.
I know that you've made the decision to stay away and I want to respect your wishes, however, please allow us the opportunity to make this right.
If you need anything please let me know.
Regards,
Athena