MR
MIKE R
1 reviews | Active since Jun 2013
27 Jan 2016, 13:30
No Response to simple query
Have just called Builders Warehouse to ask about Mak Rak products. Was directed there by manufacturer. After holding for 7 minutes on my first call I was cut off. I tried again - 13 minutes later I was still not able to get anyone to tell me if they stock the line. After being asked to speak to the manager - Johan, I got an answering machine. So I am still none the wiser
Helpful (0)
Replies (1)0
Replies (1)
Builders Warehouse's replyOfficial
27 Jan 2016, 14:05Hello mikerizzo,
Thank you for your feedback.
I'm sorry for the service that you have received from our branch, I can assure you that this is not the type of experience that we would want for you as our customer.
I have brought this matter to the relevant parties attention at our store for them to ensure that the correct measures are put in place.
Have a wonderful day.
Regards,
Labeeqah Mallie
Thank you for your feedback.
I'm sorry for the service that you have received from our branch, I can assure you that this is not the type of experience that we would want for you as our customer.
I have brought this matter to the relevant parties attention at our store for them to ensure that the correct measures are put in place.
Have a wonderful day.
Regards,
Labeeqah Mallie
Best regards,
Builders Warehouse's reply27 Jan 2016, 14:05
Official
Hello mikerizzo,
Thank you for your feedback.
I'm sorry for the service that you have received from our branch, I can assure you that this is not the type of experience that we would want for you as our customer.
I have brought this matter to the relevant parties attention at our store for them to ensure that the correct measures are put in place.
Have a wonderful day.
Regards,
Labeeqah Mallie
Thank you for your feedback.
I'm sorry for the service that you have received from our branch, I can assure you that this is not the type of experience that we would want for you as our customer.
I have brought this matter to the relevant parties attention at our store for them to ensure that the correct measures are put in place.
Have a wonderful day.
Regards,
Labeeqah Mallie
Best regards,