LP
Lesego P

1 reviews | Active since Jan 2013

15 Jul 2024, 10:59

No response

I wrote to builders for a purchase I did online last year online for 2 Lalela power banks, One is not working. I asked if I can take it to any builders close to me to be checked out and replaced since it's still under warranty. No reply after 2 contact us send. I only use these power banks when we have load shedding which has not happened in months, now with load reduction I tried using it's not working. ***4, order number: ***

0
Replies (2)
Builders Warehouse
Builders Warehouse's reply15 Jul 2024, 11:38
Official
Hi Lesego, thank you for getting in touch with us. 

I am so sorry that no-one has gotten back to you. 

You can take the power bank to any store close to you and they will send it to our supplier to have a look at it and they will then advise us if they can repair it or if we will need to replace it. 

Should you need any further help please let me know. JF 
Builders Warehouse
Builders Warehouse's reply15 Jul 2024, 11:40
Official
Hi Lesego, thank you for getting in touch with us. 

I am so sorry that no-one has gotten back to you. 

You can take the power bank to any store close to you and they will send it to our supplier to have a look at it and they will then advise us if they can repair it or if we will need to replace it. 

Should you need any further help please let me know. JF