PS
Philip S

1 reviews | Active since Oct 2025

18 Nov 2025, 11:43

No problems with exchange of goods.

My Wife and I bought two basin taps from Builders Boksburg. On getting home, we realised that we bought the 3/4" instead of the 1/2" taps. W phoned the outlet and we were sent to our nearest Builders to do the swap. We exchanged the taps with no problems at all and the refund for our original purchase showed in our account within 2 days. Kudos to the staff at Builders.

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Replies (1)
Builders Warehouse
Builders Warehouse's reply18 Nov 2025, 11:46
Official
Hi Philip,

Thank you for getting in touch with us.

Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on.

I will definitely share this feedback with our management team in-store.

If you need anything else, let us know. 

Kind regards,
AO