BC
Byron C
1 reviews | Active since Aug 2019
08 Aug 2019, 16:34
No help in Builders Warehouse.
Was at Builders Warehouse in Meadowdale. Waited for 30 minutes, asked three people for assistance in which we were told they would call someone and went off. No one came to help. Went to customer care twice to call for someone to assist, no one came. We asked for the manager but no one knows where s/he is. Lots of staff roaming about but no one can assist at all. Appalling service.
Helpful (0)
Replies (1)0
Replies (1)
Builders Warehouse's replyOfficial
16 Oct 2019, 08:14Hi Byron,
Thank you for bringing the above concerns to our attention and my apologies for the delayed response. We were experiencing technical issues with our Hello Peter platform I have highlighted your concerns with the management team so that this can be looked into and to better the service for you and our customers.
Should you require any help in the future please feel free to contact me at any time.
Regards,
Athena
Thank you for bringing the above concerns to our attention and my apologies for the delayed response. We were experiencing technical issues with our Hello Peter platform I have highlighted your concerns with the management team so that this can be looked into and to better the service for you and our customers.
Should you require any help in the future please feel free to contact me at any time.
Regards,
Athena
Builders Warehouse's reply16 Oct 2019, 08:14
Official
Hi Byron,
Thank you for bringing the above concerns to our attention and my apologies for the delayed response. We were experiencing technical issues with our Hello Peter platform I have highlighted your concerns with the management team so that this can be looked into and to better the service for you and our customers.
Should you require any help in the future please feel free to contact me at any time.
Regards,
Athena
Thank you for bringing the above concerns to our attention and my apologies for the delayed response. We were experiencing technical issues with our Hello Peter platform I have highlighted your concerns with the management team so that this can be looked into and to better the service for you and our customers.
Should you require any help in the future please feel free to contact me at any time.
Regards,
Athena