No help at counter for wood cutting / steel cutting

<p>I went to builders warehouse cape gate. Was there about 15:00 today to get some steel ordered. I stood there for about 7 minutes before one of the people sitting around and chatting to each other gave a response. Unfortunatly by this time I was already boiling and exploded on the person trying to tell me that he is sorry for the poor service. I went back to ask for his name and he told me that he is only there as a consultant and that all the people that suppose to help is not maning their station. I can also say that there was a girl sitting behind that guy and she was an employee of builders (she had a badge, clothing) and she saw me as one of the guys working in the yard told her to help me, she looked at us and decided to rather pick up the phone and chat with someone (no she did not phone someone to assist the front desk). To the right near the warehouse exit there was 2 guys (employees of builders) standing and chatting to each other, the one did see us standing there but was not interested at all in helping us. This is not acceptable at all, you shall not see me comming through your doors again, I will take my business somewhere else. I will also speak to someone (i personally know this person) in mass discounters informing them of your lack of help.</p>