no follow up or care on online deliverys

Wow one orders a little order of 2 bags of potting soil R90.00 TOTAL PLUS R65.00 delivery fee and get told Reference Number: A*** Delivery On: 16/03/2023 , now when i phone to enquire i get told 28th , NOBODY PHONED TO TELL ME , i would never have place order if i was told 28th , such a don't care attitude