JK
Juan K
1 reviews | Active since Sept 2015
08 Sept 2015, 13:13
No entrance with your helmet at Builder Warehouse.
Took a ride on my motorcycle to Builders Warehouse at Southgate. So I am refused entrance by the security guard because I'm carrying my helmet in my hand and the sign on the door shows no helmets. I'm expected to leave my helmet on a table that looks like it's made of old pallets right by the door. Will they replace my helmet if someone walks by and *****s my helmet? Is my money any different from when I'm driving a car?<br> If they had a cage where I could lock up my helmet and keep the key with me, then I will abide by their rules.
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Replies (1)Builders Warehouse's replyOfficial
08 Sept 2015, 14:35Hello ronzo,
Thank you for the feedback.
I am sorry that our Southgate branch couldn't provide you with a secured place to keep your Helmet.
With regards to our conversation, I have brought this to the managers attention so that we can offer you a better and secured place to keep your Helmet.
Once again please accept my apology for the service that was given to you.
Regards,
Xoliswa Mkwananzi
Customer Service Agent
Thank you for the feedback.
I am sorry that our Southgate branch couldn't provide you with a secured place to keep your Helmet.
With regards to our conversation, I have brought this to the managers attention so that we can offer you a better and secured place to keep your Helmet.
Once again please accept my apology for the service that was given to you.
Regards,
Xoliswa Mkwananzi
Customer Service Agent
Builders Warehouse's reply08 Sept 2015, 14:35
Official
Hello ronzo,
Thank you for the feedback.
I am sorry that our Southgate branch couldn't provide you with a secured place to keep your Helmet.
With regards to our conversation, I have brought this to the managers attention so that we can offer you a better and secured place to keep your Helmet.
Once again please accept my apology for the service that was given to you.
Regards,
Xoliswa Mkwananzi
Customer Service Agent
Thank you for the feedback.
I am sorry that our Southgate branch couldn't provide you with a secured place to keep your Helmet.
With regards to our conversation, I have brought this to the managers attention so that we can offer you a better and secured place to keep your Helmet.
Once again please accept my apology for the service that was given to you.
Regards,
Xoliswa Mkwananzi
Customer Service Agent
