PS
Paul S
1 reviews | Active since Jun 2019
14 Oct 2026, 15:30
No delivery, poor communication
Non-delivery of garden equipment ordered online 9 days ago. No communication from Builders Warehouse Cape Gate. Not being resolved by national complaints department. Still without paid for garden equipment. How do I ever buy online from Builders again with so many worthy competitors??? Profoundly disappointed!!?
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Paul S's updateReviewer Update
16 Oct 2026, 15:30Anastasia from who deal with my complaint is herewith complemented for her care, interest in solving the matter and her persistence and trustworthiness in solving this matter and for liaising with the responsible branch. The garden equipment was successfully delivered today, 16 October 2026. My heartfelt appreciation is herewith expressed and I trust that my initial compliant will not be generalised to all Builders Warehouse branches.
PS
Paul S's update16 Oct 2026, 15:30
Reviewer Update
Anastasia from who deal with my complaint is herewith complemented for her care, interest in solving the matter and her persistence and trustworthiness in solving this matter and for liaising with the responsible branch. The garden equipment was successfully delivered today, 16 October 2026. My heartfelt appreciation is herewith expressed and I trust that my initial compliant will not be generalised to all Builders Warehouse branches.