No customer services.

I understand you have a big warehouse and a lot of clients to attend to. But your customer services is 0 percent.

We were looking for barn door accessories and stuff. We looked around. Then ask two ladies to assist us.. and they had no knowledge of this product or what a barn door is.. (how did they apply for a job?????) Then five guys was standing around your sales table. And I went to go ask them (my friend still explaining to the woman what we are looking for.) Then the guys directed me to the correct item. Told me they will get someone for me. I waited for a guy who was busy with a client same area as where im standing. He never even acknowledged us nor indicated for more help for us. We ended up waiting as he disappeared as we really needed the item. Some staff were standing near to us flirting. A bunch of staff at the tinting department making jokes.. and a guy walking pass us.. I had to literally stop him and demanded he get me someone. He told us someone on the way. The guy came stopped for someone. And then left.. we ended leaving your store after a few minutes. Empty hands..

If I was you. Who are the manager.. train your staff on customer service and etiquette I cannonly imagine the sales you loose due to this incompetence from staff.