No Customer Service

Item: Builders Warehouse
Rating: 1
Author: Rickus C

Builders Warehouse Rustenburg

Please don't buy from Builders, they are happy to take your money and make a lot of promises that they don't keep.

I bought ceiling boards on Sunday 10 May they promised to deliver on Tuesday no one showed. Tuesday they promised Wednesday, Wednesday they promised today.

Don't you have a system where you plan you deliveries???????????????????????

Helpful (0)

Replies (1)

Builders Warehouse's replyOfficial

14 May 2026, 09:02

Hi Rickus,

Thank you for getting in touch with us.

I'm sorry for the service you've experienced and that you haven't received your order.

Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
I'll follow up on this and we'll be in touch.

Kind regards,
AO

Builders Warehouse's reply14 May 2026, 09:02

Official