kk
keith.ipp keith.ipp

1 reviews | Active since Nov 2016

26 Feb 2024, 09:27

No customer care.

They have no idea what they are doing. I am a 69 year old man and they have left me standing in their store so far for 2 hours not offering me a chair while they sort out a problem of their own making.

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply26 Feb 2024, 09:32
Official
Hi Keith, 

Thank you for bringing this to our attention. 

Sorry for the level of service you have received from our Rustneburg store and the inconvenience caused to you. 

I will inform management to put the correct measures in place to ensure you have a great shopping experience. JF