No card no service

Item: Builders Warehouse
Rating: 1
Author: nndwammbi M

Went to builders on new road

I had a quote from another shop and needed to do a quote with them

The guy @ plumbing side told me that for a quote i needed to have a builders card and without it he is not gonna help

He continued with business

So no card no service, as expensive as you are i guess card holders are your target customers

Good luck

Helpful (0)

Replies (1)

Builders Warehouse's replyOfficial

19 May 2026, 08:44

Hi Nndwammbi Mavhandu,

Thank you for getting in touch with us.

I'm sorry for the service you've experienced and the inconvenience caused.

Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.

I will have a look into this for you and get back to you as soon as possible. JF

Builders Warehouse's reply19 May 2026, 08:44

Official