RN
Reka N
1 reviews | Active since Sept 2015
02 Mar 2016, 12:05
No Assistance for 4 months now!
I have had a default listed against me for an amount of R 300. I paid up the outstanding amount on the 30/11/2015. I have since then sent emails and called their call centre to send me a Paid Up letter, which I still haven't received. The default will not be removed until I send through this letter to the Credit Bureau. I have basically been begging for this and am extremely frustrated.
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Builders Warehouse's replyOfficial
02 Mar 2016, 12:29Hello Rex0609,
Thank you for the feedback.
I'm sorry that you have not received a response from us as yet. It's understandable that you're frustrated as this affects your credit record.
I will have this escalated to the relevant parties and provide you with feedback.
Kind regards
Glenise Mouton
Builders Customer Contact Centre Agent
Thank you for the feedback.
I'm sorry that you have not received a response from us as yet. It's understandable that you're frustrated as this affects your credit record.
I will have this escalated to the relevant parties and provide you with feedback.
Kind regards
Glenise Mouton
Builders Customer Contact Centre Agent
Builders Warehouse's reply02 Mar 2016, 12:29
Official
Hello Rex0609,
Thank you for the feedback.
I'm sorry that you have not received a response from us as yet. It's understandable that you're frustrated as this affects your credit record.
I will have this escalated to the relevant parties and provide you with feedback.
Kind regards
Glenise Mouton
Builders Customer Contact Centre Agent
Thank you for the feedback.
I'm sorry that you have not received a response from us as yet. It's understandable that you're frustrated as this affects your credit record.
I will have this escalated to the relevant parties and provide you with feedback.
Kind regards
Glenise Mouton
Builders Customer Contact Centre Agent