TR
Tlou R
1 reviews | Active since Dec 2017
23 Jun 2020, 11:45
Never ever buy Builders ONLINE!!!
Never ever buy Builders ONLINE!!!
I wish I had read the reviews before ordering online. It's just a mess and there's no communication, call center takes ages to get your call, makes you wait another 20 minutes listing to their adverts only to tell you that the online website **** to you. There's no stock. Someone is not doing their job by updating the online catalog.
I feel decieved and I actually want my money back!
Helpful (0)
Replies (8)0
Replies (8)
Builders Warehouse's replyOfficial
23 Jun 2020, 15:08Hi Tlou
I'm sorry that you haven't received any feedback about your order and for the experience you've had. Please allow me to follow up on this for you and I will keep you updated.
Kind Regards
Kurt
I'm sorry that you haven't received any feedback about your order and for the experience you've had. Please allow me to follow up on this for you and I will keep you updated.
Kind Regards
Kurt
Builders Warehouse's reply23 Jun 2020, 15:08
Official
Hi Tlou
I'm sorry that you haven't received any feedback about your order and for the experience you've had. Please allow me to follow up on this for you and I will keep you updated.
Kind Regards
Kurt
I'm sorry that you haven't received any feedback about your order and for the experience you've had. Please allow me to follow up on this for you and I will keep you updated.
Kind Regards
Kurt
TR
Tlou R's updateReviewer Update
23 Jun 2020, 15:46Thanks Kurt.
TR
Tlou R's update23 Jun 2020, 15:46
Reviewer Update
Thanks Kurt.
TR
Tlou R's updateReviewer Update
25 Jun 2020, 11:00Hi Kurt
I have not received any communication regarding cnancellation. My order status on the website still says in progress nothing has changed. Please help me to get my money back.
I have not received any communication regarding cnancellation. My order status on the website still says in progress nothing has changed. Please help me to get my money back.
TR
Tlou R's update25 Jun 2020, 11:00
Reviewer Update
Hi Kurt
I have not received any communication regarding cnancellation. My order status on the website still says in progress nothing has changed. Please help me to get my money back.
I have not received any communication regarding cnancellation. My order status on the website still says in progress nothing has changed. Please help me to get my money back.
Builders Warehouse's replyOfficial
25 Jun 2020, 14:54Hi Tlou
So sorry let me follow up quickly for you.
Regards
Kurt
So sorry let me follow up quickly for you.
Regards
Kurt
Builders Warehouse's reply25 Jun 2020, 14:54
Official
Hi Tlou
So sorry let me follow up quickly for you.
Regards
Kurt
So sorry let me follow up quickly for you.
Regards
Kurt
TR
Tlou R's updateReviewer Update
25 Jun 2020, 15:44Thanks Kurt
I got the refund but it's not complete, what happened to the rest of the money R154? I only got R950 for the item does this mean my R154 for delivery is gone???
I got the refund but it's not complete, what happened to the rest of the money R154? I only got R950 for the item does this mean my R154 for delivery is gone???
TR
Tlou R's update25 Jun 2020, 15:44
Reviewer Update
Thanks Kurt
I got the refund but it's not complete, what happened to the rest of the money R154? I only got R950 for the item does this mean my R154 for delivery is gone???
I got the refund but it's not complete, what happened to the rest of the money R154? I only got R950 for the item does this mean my R154 for delivery is gone???
TR
Tlou R's updateReviewer Update
25 Jun 2020, 16:15Thanks Kurt
I got the full refund back. Thank you ver much for your assistance, you and the Hello Peter team.
I got the full refund back. Thank you ver much for your assistance, you and the Hello Peter team.
TR
Tlou R's update25 Jun 2020, 16:15
Reviewer Update
Thanks Kurt
I got the full refund back. Thank you ver much for your assistance, you and the Hello Peter team.
I got the full refund back. Thank you ver much for your assistance, you and the Hello Peter team.
Builders Warehouse's replyOfficial
25 Jun 2020, 16:18Hi Tlou
I'm so glad to hear that you now have the full refund and it was only a pleasure :)
If you need any help going forward just pop me a message and I will assist.
Have a great evening.
Regards
Kurt
I'm so glad to hear that you now have the full refund and it was only a pleasure :)
If you need any help going forward just pop me a message and I will assist.
Have a great evening.
Regards
Kurt
Builders Warehouse's reply25 Jun 2020, 16:18
Official
Hi Tlou
I'm so glad to hear that you now have the full refund and it was only a pleasure :)
If you need any help going forward just pop me a message and I will assist.
Have a great evening.
Regards
Kurt
I'm so glad to hear that you now have the full refund and it was only a pleasure :)
If you need any help going forward just pop me a message and I will assist.
Have a great evening.
Regards
Kurt
TR
Tlou R's updateReviewer Update
25 Jun 2020, 17:04Thanks Kurt! You are the best. I wish I could rate you a 100 stars!
TR
Tlou R's update25 Jun 2020, 17:04
Reviewer Update
Thanks Kurt! You are the best. I wish I could rate you a 100 stars!